I have a macbook out of a heritage. Can I use it?

I don't have acces.

iMac 27″, macOS 14.6

Posted on Jan 19, 2025 3:57 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2025 8:36 AM

Without full details it's difficult to do more than guess, but if you mean that you are unable to log into the Mac because you lack the password, then it's quite possible that the Mac cannot be used by you or anyone else. You can try the steps starting with #6 in this support article:


What to do before you sell, give away, trade in, or recycle your Mac - Apple Support


but if it still insists on an Apple ID and password, then someone in the family needs to try to get access to the original owner's Apple Account, necessary to release the lock on that Mac.


How to request access to a deceased family member’s Apple Account - Apple Support


If no one is able to get access, then that Mac is probably now useless and should just be recycled.


Regards.

3 replies
Question marked as Top-ranking reply

Jan 19, 2025 8:36 AM in response to Prissie123

Without full details it's difficult to do more than guess, but if you mean that you are unable to log into the Mac because you lack the password, then it's quite possible that the Mac cannot be used by you or anyone else. You can try the steps starting with #6 in this support article:


What to do before you sell, give away, trade in, or recycle your Mac - Apple Support


but if it still insists on an Apple ID and password, then someone in the family needs to try to get access to the original owner's Apple Account, necessary to release the lock on that Mac.


How to request access to a deceased family member’s Apple Account - Apple Support


If no one is able to get access, then that Mac is probably now useless and should just be recycled.


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have a macbook out of a heritage. Can I use it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.