Why won't my Apple TV 4K connect to my Samsung Frame TV?

Am interested to know if anyone has linked an Apple TV 4K WiFi unit to a Samsung Frame TV. We want to be able to view the fitness programs on a large screen. We have managed to get this to work once so far but now we cannot get past the image below (assuming I can attach it). Any help would be gratefully received.


Cheers


Stylax




[Re-Titled by Moderator]

Apple TV 4K (3rd generation)

Posted on Jan 20, 2025 3:28 AM

Reply
3 replies
Sort By: 

Jan 21, 2025 4:11 AM in response to Stylax

The companion device (Apple Watch or iPhone) should be Wi-Fi connected to the same home network, and also have bluetooth active. Cellular connectivity isn’t useful for this.

The Fitness app was re-designed with tvOS 18, so some things will be different than before that update, assuming you did it successfully on an earlier version tvOS.


The “Ways to connect” text at the right implies that the next step should be done on the connecting device, not on the Apple TV box. The Apple TV box would then react to the connect attempt automatically.


If you already tried that, and it didn’t help, then please contact the Apple Support staff for further assistance.

Reply

Jan 21, 2025 12:02 AM in response to Stylax

Do you have an Apple Watch? Then connect that.

Without an Apple Watch, you may alternatively connect an iPhone (and get to see less metrics).


See: Connect your Apple Watch or iPhone to the Fitness app on Apple TV - Apple Support


The TV brand and model are not really relevant for HDMI devices, as the interaction is with the Apple TV box. Any TV that has HDMI-in would work the same.

Reply

Jan 21, 2025 3:34 AM in response to Urquhart1244

You may not have seen the updated enquiry where I believe I attached a screenshot of the problem. We cannot move beyond the screen that tells us to open the Fitness programs using iWatch or iPhone. We have both and an iPad and they ain’t letting us on despite the fact that at initial setup we did get the Fitness routines to run on the Samsung TV

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why won't my Apple TV 4K connect to my Samsung Frame TV?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.