iOS 18.3 causing freeze - preventing access / changes to family management

I have recently updated my IOS to 18.3 and since this time I have constant freezing when attempting to get into the ‘family’ section to manage my children’s options / times. Once I click on my child the screen again freezes and I cannot do anything, as such I have to close the settings page and then reopen it and try again. This freeze has never happened before (up until this update) and is driving me up the wall as it’s preventing me from being able to manage my children’s options.


please help / fix this bug

iPhone 13 Pro Max

Posted on Feb 6, 2025 1:34 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2025 7:07 PM

mine is doing the same as all you. The one way I have found to be able to access it is to go to Settings>Screentime>Family(click the member to edit) then from there it lets me access everything to adjust settings. But simply selecting my kid from the settings screen, it loads then freezes. Not backing out, selecting anything….Notta!

111 replies
Sort By: 

Mar 16, 2025 8:47 PM in response to fireman1

Found a temp “fix”. It’s a processor issue.


go to screen time of the child. - AS SOON AS IT LOADS HOLD SCREEN AND SCROLL UP IN DOWN 5-10 times. Once one child is done. Go to the next one and so on. Once you exit - repeat steps. Works every time.

Reply

Mar 21, 2025 4:15 PM in response to fireman1

Has anyone found out if this fixed? So irritating. Every time I try to go into anything it doesn’t load or gives me an explanation point when I click the back button. I’m trying to change something and can’t even do that. I have the 16+ and have never had this happen before with my older phone.

Reply

Mar 23, 2025 1:24 PM in response to fireman1

Same problem here.

I cannot edit my daughter’s screen time, it hangs.


I have a workaround. I go to the shared subscriptions or my son, the go backup to my daughter’s settings and it works …


Really disappointed by all those bugs, Apple …

Reply

iOS 18.3 causing freeze - preventing access / changes to family management

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.