Cannot empty trash, says in use but is not issue on Mac

DODGE01CHALLENGERSRT01_01 wrote:

I cannot remove this from my trash, it says in use but is not it says this

Caches 12.20.13 PM

how do I upload this to you

https://discussions.apple.com/content/attachment/1deb72fb-0843-4b20-9058-cabfb81645b0

[Re-Titled by Moderator]

and where did it come from, you manually deleted from your internal drive, external drive?

Can you simply "skip" it and compare your results?

you can try from a SafeBoot Start up your Mac in safe mode - Apple Support

DODGE01CHALLENGERSRT01_01 wrote:

It comes from my iMac when I clear caches and cookies

It comes from my IMac drive

Never had an issue clearing browser cache and cookies...

You can try a SafeBoot Start up your Mac in safe mode - Apple Support

Login and try emptying the trash.. Reboot  as normal.

Let's see if we can try some other things...

Strange cure for can’t empty the Trash

Can I delete the InstallESD.dmg file? - Apple Community

Are you running any VPN, Anti-Virus, or Cleaning apps?

We need to see what all is running, a report from this will not display any personal info...

Using EtreCheck - Apple Community

EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info. Give it Full Disk Access.

https://www.etrecheck.com/

Give etrecheck Full Disk Access before running.

Thanks for Old Toad’s etrecheck instructions…

Slow iMac 2017 - Apple Community

How to use the Add Text Feature When Post… - Apple Community

DODGE01CHALLENGERSRT01_01 wrote:

Tired safe built no luck

Did that already did not work

According to Apple you can temporarily disable SIP and try again emptying the stuck trash file.

The important thing is re-enabling after the task is complete...

ref: Disabling and Enabling System Integrity Protection | Apple Developer Documentation

I will note—Enable System Integrity Protection

Rather than booting into Recovery Mode again to turn SIP back on, you can just run the command csrutil clear, and SIP will be reset to enabled; copy and paste:

 sudo csrutil clear && csrutil status

and SIP will be reset to enabled and report it's status as "System Integrity Protection status: enabled." 

DODGE01CHALLENGERSRT01_01 wrote:

Still having issue with this still the cache folder in trash

https://discussions.apple.com/content/attachment/e63ba2d6-454d-4bf6-9975-07b593712e22

https://discussions.apple.com/content/attachment/1d719949-79de-4341-b7a8-c5b06508b0b1

if you used the clear command— it should have enabled your SIP...(?)

MacBook-Pro ~ % csrutil status

System Integrity Protection status: enabled.

MacBook-Pro ~ % 

for your on going issue—

Call Customer Support  (800) MY–APPLE (800–692–7753)

or on line  https://getsupport.apple.com/

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple Support - Apple Support 

BTW, you never did say if you tried to move the file from Trash to /tmp/ and reboot.

Open two Finder windows, one showing the trash, contents, and one showing the contents of the /tmp folder at the root of the drive, drag the problem file from the trash to the tmp folder, restart.

Sorry, Open two Finder windows, one showing the trash, contents, and one showing the contents of the tmp folder at the root of the drive, drag the problem file from the trash to the tmp folder, restart.

In Finder's Go menu>Go to Folder simply type / then press enter then in the window that opens look for the tmp folder…

Likely the whole problem...

System Extensions:

[Running] ProtonVPN OpenVPN - version 4.1.7 (ProtonVPN AG - installed 2024-03-02)

Simlar to removing other system ecxtentions...

https://derflounder.wordpress.com/2020/09/01/uninstalling-macos-system-extensions/

Unless this works...

https://hd.losrios.edu/hd/facstaff/openvpn/vpnosx/#:~:text=OpenVPN%20uninstall%20process%3A,prompted%20to%20remove%20all%20components.

Did you see OT’s link on how to submit an etrecheck report?

Slow iMac 2017 - Apple Community