Unable to save Ticketmaster tickets to wallet

Latest iOS installed and unable to save Ticketmaster tickets to my wallet, tried numerous times

iPhone 15 Pro Max, iOS 18

Posted on Feb 22, 2025 8:40 AM

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Question marked as Top-ranking reply

Posted on Feb 22, 2025 9:14 AM

The tickets must be added by using Ticketmaster’s website or mobile app. There will be a button that says add to Apple Wallet.


One note of caution some Ticketmaster users have reported. You must be logged into Ticketmaster mobile app to add tickets and email address used for Ticketmaster account must match your Apple Account email (formerly known as Apple ID). These are not Apple requirements, but rather Ticketmaster’s.



1 reply
Question marked as Top-ranking reply

Feb 22, 2025 9:14 AM in response to Mfitz77

The tickets must be added by using Ticketmaster’s website or mobile app. There will be a button that says add to Apple Wallet.


One note of caution some Ticketmaster users have reported. You must be logged into Ticketmaster mobile app to add tickets and email address used for Ticketmaster account must match your Apple Account email (formerly known as Apple ID). These are not Apple requirements, but rather Ticketmaster’s.



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Unable to save Ticketmaster tickets to wallet

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