Rewards card in Apple wallet not scanning

I added my Woolworths Everyday Rewards card (Australia) to my Apple wallet. However, when I scan it at the supermarket checkout, it doesn't register. Wondering if anyone else has this problem and/or a solution?

iPhone 15 Pro Max

Posted on Feb 27, 2025 4:20 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 28, 2025 10:25 PM

This is the system we have in Australia. Assume it is NFC. I scan the card at the checkout. It then allocates rewards points based on the value of the shop to my account in the rewards program (I use a credit card to pay for the purchase). I have a physical rewards card that I can use to scan and also a version saved in the rewards app, which works fine on the iphone. I also saved to my Apple wallet, but when I try to scan from the wallet it doesn't register. I have noticed that the barcode doesn't show on the version of the card in my Apple wallet, so that could be the issue. I can reveal a barcode by clicking on the card details, so will try that next time.

7 replies
Question marked as Top-ranking reply

Feb 28, 2025 10:25 PM in response to Jeff Donald

This is the system we have in Australia. Assume it is NFC. I scan the card at the checkout. It then allocates rewards points based on the value of the shop to my account in the rewards program (I use a credit card to pay for the purchase). I have a physical rewards card that I can use to scan and also a version saved in the rewards app, which works fine on the iphone. I also saved to my Apple wallet, but when I try to scan from the wallet it doesn't register. I have noticed that the barcode doesn't show on the version of the card in my Apple wallet, so that could be the issue. I can reveal a barcode by clicking on the card details, so will try that next time.

Mar 1, 2025 5:02 AM in response to ted61

Loyalty/reward cards typically use the barcode and not NFC or tapping the transaction terminal. In a grocery they may be scanned using a handheld gun or passed over the barcode reader in the checkout machine.


In the US the barcodes are typically on the front.



I have one or two that combine payment with loyalty points etc. Because they contain funds the merchant uses NFC for greater security.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Rewards card in Apple wallet not scanning

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.