Various HKSV cameras not recording

Sick of cameras on HKSV never recording when they’re supposed to!


This is an ongoing issue now and I’m presuming it’s with Apple and the software side, rather than the camera hardware, of which I have a couple of different brands.


For example, somebody just rang my doorbell (Logitech Circle View) and the preview appeared on my Apple TV, and my HomePods chimed. So far, so good. However we just went back to view the clip in the Home app and there’s no recording or reference that it happened. Why? Recording options are all set to ‘Stream & Allow Recording’ for both Home and Away — with any motion detected.


Given the above, thought I’d check the camera looking onto the wider street. This is a Eufy camera. Settings are also as above. This seems to record completely sporadically — for example, 15:32 this afternoon, and then nothing until it jumps to 18:56 (ironically missing whoever came to ring the doorbell).


Does anybody have any similar experiences? Or tips about how I could perhaps try to resolve this? Without recordings, there’s almost no point having the cameras to begin with.

Posted on Mar 9, 2025 12:40 PM

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Various HKSV cameras not recording

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