I recently got a new phone and am using the same number as the old phone. I try to buy an app and they tell me that theres an issue with my payment method information when i know there isn’t an issue. can you please help? my bill is on my phone btw since i don’t have a card, and i checked my purchase history, i don’t have any apps that need paying.
iPhone 16 Pro, iOS 18
c2vlqz wrote:
I recently got a new phone and am using the same number as the old phone. I try to buy an app and they tell me that theres an issue with my payment method information when i know there isn’t an issue. can you please help? my bill is on my phone btw since i don’t have a card, and i checked my purchase history, i don’t have any apps that need paying.
How you say there is no issue with your payment and then state you have no card? You need to enter a valid credit card.
when you add payment method, there’s two options, a credit card and the second option is mobile phone. i mean that since i don’t have a credit card i am using the second option. sorry if this doesn’t make sense
so i can’t use my phone bill? i need a card?
c2vlqz wrote:
so i can’t use my phone bill? i need a card?
What is phone bill?
What happens when you enter a valid credit card?
How to fix “There is an issue with your payment method. Update your payment information to correct the problem and try again.”
