Apple prompt won't go away

I can't shut down my laptop computer because this prompt from apple won't go away.


[Edited by Moderator]

MacBook Pro 13″, macOS 10.15

Posted on Mar 21, 2025 12:34 PM

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Mar 21, 2025 1:03 PM in response to Heidilouha

You can either force the iTunes Store to close, or force the Mac to shut down.


How to force an app to quit on your Mac - Apple Support

Shut down or restart your Mac - Apple Support (press and hold the power button until the Mac shuts down)


Or, log in to the iTunes Store using your Apple Account (formerly known as your Apple ID).


Sign in to your Apple Account - Apple Support

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Apple prompt won't go away

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