Bright_not_tec_savvy wrote:
Hello. I was using my computer all day then suddenly, I cant seem to click and open or close anything. My cursor doesnt work. I can move it around with my finger on my keyboard pad but no click.
So im frozen to open, move or close.
On top of this, for some reason the short hand keys copy and paste haven't been working.
I know that i might have deleted something i shouldn't have trying to free up some space. Computer has been working slow. I'm texting this on my other laptop but I can't get into work lap. I turned it off and waited to reboot and turned back on. so far that didn't work. Any guidance? I feel stranded.thanks
[Re-Titled By Moderator]
Sound to me with on-going issue accumulating, likey a hardware issue...
Shut down and restart or force a Shut down— restart in to a Safeboot mode and compare your results.
force quit a shutdown by holding the power button/TouchID for ~6-10 sec.
Force Shut down your Mac.
Log out, sleep, wake, restart or shut down your Mac
Shut down or restart your Mac - Apple Support
A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
You can try plugging in an external keyboard & mouse/magic trackpad and compare your results this would be telling.
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple Support - Apple Support
