I’m locked out of my Mac and don’t know why

My kids used my Mac, and somehow I can’t log in anymore. At first I could use my fingerprint to get in but couldn’t change any settings or get into any accounts because my password wouldn’t work. Then I changed my password and that won’t work now and neither will my fingerprint

MacBook Air, macOS 14.6

Posted on Mar 21, 2025 6:24 PM

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Mar 21, 2025 6:42 PM in response to Lockedout1000

"I’m locked out of my Mac and don’t know why: My kids used my Mac, and somehow I can’t log in anymore. At first I could use my fingerprint to get in but couldn’t change any settings or get into any accounts because my password wouldn’t work. Then I changed my password and that won’t work now and neither will my fingerprint"

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Troubleshooting a Locked Mac Account:


Reset this Using the Login Screen:

You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it. No Success? Go here: If you can't Reset your Mac Login Password - Apple Support

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I’m locked out of my Mac and don’t know why

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