Passkeys not showing for all Apple IDs on iPhone running iOS 18.3.2

When trying to login to iCloud.com On iPhone which is running iOS 18.3.2 (latest currently), the option to create and then use passkeys shows up for some Apple IDs, while it does not appear for other Apple IDs on the same iPhone. This is not as per Apple support Articles.




How to ensure option for passkeys shows up for all Apple IDs.




[Re-Titled by Moderator]

Posted on Mar 22, 2025 12:20 PM

Reply
3 replies
Sort By: 

Mar 23, 2025 9:38 AM in response to AlWeir

Use passkeys to sign in to websites and apps on iPhone - Apple Support (IN)


To explain my problem in detail: I have three Apple IDs, but I get option to create & use passkeys for only one Apple ID. For the second Apple ID, I get no button of Use Passkeys upon login screen. For the third Apple ID, the Use passkeys button appears on login screen, but upon clicking it the option to use passkeys for first Apple ID appears without allowing to create a new passkey for the third Apple ID.


iCloud Keychain and TFA are both turned on for all the iCloud accounts. I have tried to login to the each of the Apple IDs on the same iPhone. Yet irrespective of the Apple ID used to login on the iPhone, the option for passkeys does not appear for any Apple ID except the first Apple ID.


How to ensure option for passkeys shows up for all Apple IDs.

Reply

Mar 22, 2025 2:01 PM in response to sn72

If passkeys aren't showing for all Apple IDs on your iPhone running iOS 18.3.2, ensure iCloud Keychain is enabled and that you're viewing "All" passwords and passkeys in the Passwords app. 

Here's a more detailed breakdown:

  • Check iCloud Keychain:
    • Go to Settings > [Your Name] > iCloud. 
    • Make sure "iCloud Keychain" is toggled on. 
  • Verify Passwords App Settings:
    • Open the Passwords app. 
    • Ensure you're viewing "All" passwords and passkeys, not just a specific category or Shared Group. 
  • Check for Passkey Support:
    • Not all websites or apps support passkeys yet. 
    • If you don't see a passkey option when signing in, the website or app might not support it. 
  • Check for iCloud Keychain Sync:
    • If you have multiple Apple devices, make sure iCloud Keychain is turned on on all of them. 
  • Update Apps:
    • Ensure all apps are updated to the latest version, as older versions might not have passkey support. 
  • Restart your iPhone:
    • A simple restart can resolve temporary glitches. 
  • Contact Apple Support:
    • If the issue persists, contact Apple Support for further assistance. 


Reply

Mar 23, 2025 10:03 AM in response to sn72

In other words, I have 3 Apple IDs. I want to create passkeys for all 3 Apple IDs on same iPhone. I have logged on the iPhone using each of the 3 Apple IDs. But the option to create passkeys appears only for 1 particular Apple ID. The option to create passkeys does not appear for the other two Apple IDs.


Suppose you forget the two Apple IDs, even then I must be able to create passkey for the third Apple ID (which is the primary Apple ID for the iPhone) on the iPhone which is logged on using the same Apple ID.

Reply

Passkeys not showing for all Apple IDs on iPhone running iOS 18.3.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.