I am being charged twice for the same expense

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Level 1

4 points

I am being charged twice for the same expense

For some odd reason, both sling and Apple Pay are taking out $94.15 each for my subscription. I should only be paying one or the other. I am getting angrier and angrier as I am getting no help from Apple, as after getting a refund from my bank, Apple charged me the $94.15 again! What the heck?!? I am paying Sling, not through Apple Pay, but through Sling. I want my $94.15 refunded and for you to stop charging me, as Sling is already charging me. Do you understand?

iPhone 14 Plus, iOS 18

Posted on Mar 22, 2025 3:33 PM

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Answer 1

Jeff Donald

Level 8

36,081 points

Mar 22, 2025 3:37 PM in response to mrbostian

It sounds like your payment method is compromised and the fraudster is using your card details for a subscription, hence the double charge.

Do any or all the charges display when you review your recent purchases here,

https://reportaproblem.apple.com/

Charges display per item. Receipts or statements sent by Apple may display multiple items as a single purchase. Purchases generally are taxable and you must take that into consideration.

If you need to request a refund, instructions are provided at the link below,

If you want to cancel a subscription from Apple - Apple Support

Request a refund for apps or content that you bought from Apple - Apple Support

If additional assistance is required from Apple Support, please use the links below to contact Apple. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.

Contact Apple for support and service - Apple Support

Live Chat with an Apple Advisor in Messages.

Live Chat not available in all countries and regions.

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I am being charged twice for the same expense