How do I request access to a deceased family member’s Apple Account?

My spouse passed away and his apple devices where stolen prior me thinking of putting it in a safe place.

By the time I started looking, the IPhone, IPad and IWatch were gone. It was an awful situation finding that out and I did not want to accuse anybody without proof. I did ask two people that had access to the apartment, but both denied seeing the devices.


Losing the Devices is not my main concern. The issue I have is not having access to ck his Emails from Work, Bank and even some financial accounts that he had for his personal use.


I had free travel (Benefits) with the airline that he used to work for. After 90 days of he passing, I had no access to do booking myself. I called the travel dept of the airline and they were asking me his employee number, which I never had, nor requested. For the past 15 yrs I used those Benefits and never needed that number. The thing is that they want information sent to his Email. We were married, but I always respected his Emails as a personal thing. Still to this day the only reason why I need to have access, is to get enough information for the travel dept and a bank. That he had four accounts.

I know I am writing too much and sounds like a fictional Soap opera, but I feel at a dead end with no tools to change anything. If someone has knowledge of how to gain access or can share that is not possible. Would be doing me a HUGE favor.


Kind Regards to all !



[Re-Titled by Moderator]

iPhone 16 Pro, iOS 18

Posted on Mar 22, 2025 10:38 PM

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Mar 22, 2025 11:10 PM in response to arnaldo luis

Hello, and commiserations on the loss of your husband.

Welcome to this Apple (user-to-user) community.


It could be a possibility that your husband made you a Legacy Contact:


If a loved one who added you as a Legacy Contact passes away, learn how to request access to data stored in their Apple Account. Request access to an Apple Account as a Legacy Contact - Apple Support


Else: Apple support have an article online(link below) that may be helpful.

See:How to request access to a deceased family member’s Apple Account - Apple Support


_____________________________________

Re: Lost. stolen, mislaid, or missing devices: I wonder if the articles below can be of any assistance:


What to do: If your iPhone or iPad was stolen - Apple Support


How to: Use Find My to locate your lost Apple device or AirTag - Apple Support


See: What you can locate with Find My on each device - Apple Support


All the best :-}

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How do I request access to a deceased family member’s Apple Account?

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