Withdrawal of money from the card

A couple of days ago, my card began to try to be debited on behalf of apple.com/bill and every time they try to debit me large amounts, for example, 129.99€, I don't understand why since I didn't make any purchases except trial periods. All trial periods have already been deactivated, so I don't think that money can be debited from them, I don't understand what to do, because when money appears on my bank card, it will immediately be written off for no matter what.

iPhone 15 Pro Max, iOS 18

Posted on Mar 23, 2025 3:54 AM

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Mar 23, 2025 4:10 AM in response to NataliiaYang

The issue you’re describing could be the result of your payment method (credit/debit card) being compromised. The card(s) are now being used to purchase goods and/or services from Apple. The scammers purchased subscriptions and they are more difficult to cancel.


Review the information below and if you can’t find any subscriptions linked to your Apple Account (formerly Apple ID) contact the fraud department at the bank that issued the card(s). Use the phone number printed on the back of the card. You should also inform the bank’s support team member that you suspect the charges are for subscriptions.


Do any or all the charges display when you review your recent purchases here,


https://reportaproblem.apple.com/


Charges display per item. Receipts or statements sent by Apple may display multiple items as a single purchase. Purchases generally are taxable and you must take that into consideration. 


If you need to request a refund, instructions are provided at the link below,


If you want to cancel a subscription from Apple - Apple Support


Request a refund for apps or content that you bought from Apple - Apple Support


If additional assistance is required from Apple Support, please use the links below to contact Apple. If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Live Chat with an Apple Advisor in Messages


Live Chat not available in all countries and regions. 

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Withdrawal of money from the card

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