How do I fix 'Battery not recognised' on iPhone?

My phone keeps shutting off saying battery not recognised but I haven’t put in the shop I got it brand new from eye last year


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Posted on Mar 23, 2025 8:10 AM

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Mar 23, 2025 8:35 AM in response to Lizbrown24

You need to make an appointment at the Apple Store / Genius Bar or take the phone to an authorized Apple service shop to get the phone checked, tested and repaired.


You can find a list of authorized service shops in your area using this link:


Find Locations




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How do I fix 'Battery not recognised' on iPhone?

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