How do I resolve constant Apple ID prompts and missing Notes in macOS Catalina 10.15.7?

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Level 1

14 points

How do I resolve constant Apple ID prompts and missing Notes in macOS Catalina 10.15.7?

Similar problem described in the discussion Constantly being asked for Apple ID in ma… - Apple Community

I’ve tried to sign out of iCloud several times,
disable find my Mac
keychain app > preferences > reset my default keychains

in System preferences > iCloud > I can’t enable keychain!!

After clicking there, the thick appears gray and I’m asked for Apple ID password, then login pass for the Mac, then from another device and the loop starts. Eventually, the thick goes away.

My notes on the Notes App disappeared as well.

This is extremely disappointing as the notes app is my main app for personal and work notes, plans, todos, etc.

I have the latest Catalina available for my Mac: 10.15.7

Otherwise, the laptop is perfectly fine. Which brings me to another disappointment of making computers and the safari obsolete just after a decade. Firefox is still providing updates…

[Re-Titled by Moderator]

MacBook Pro 13″, macOS 10.15

Posted on Mar 25, 2025 8:18 AM

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Answer 1

tygb

Level 9

64,848 points

Mar 26, 2025 1:46 AM in response to Lamma Mac

In Mac OS catalina if an error shows some account services will not be available until you sign in again ( update Apple ID settings ) .

Open system preferences , click on Apple ID icon and again click on iCloud in the side bar , it prompts to enter the Apple ID and password ( enter the password ) , after that a pop up window appears to upgrade with 2FA , click on continue , the circle in front of keychain box started rotating setting up , after a while it prompted to enter the admin password and finally the box of keychain will get checked the small circle rotating in front of keychain setting up will disappear ,

You have to convert secondary authentication account to 2FA , the error will go away .

If the trusted number is not yet added verify it , click on name , password , email in the side bar , click on edit see these articles .

Change your Apple ID information

Change Internet Accounts preferences on Mac - Apple Supportsupport.apple.com › en-in › guide › mac-help › Mac

Change Overview preferences for your Apple ID on Mac ...support.apple.com › en-in › guide › mac-help › Mac

Change Password & Security preferences for your Apple ID on Mac

Change Payment & Shipping preferences for your Apple ID on Mac

Change Media & Purchases preferences for your Apple ID on ...support.apple.com › en-in › guide › mac-help

Click on details in front of find my Mac in last screen shot Set up Find My on Mac - Apple Support

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How do I resolve constant Apple ID prompts and missing Notes in macOS Catalina 10.15.7?