How to request a refund for an unintended Apple subscription payment?

Mastercard: USD15.14 paid to APPLE.COM/BILL ITUNES.COM IRL. Txn ID IP25***********03. New balance is USD30.85. A payment was made and l cancelled subscription so l would like to get a refund


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iPhone 11 Pro, iOS 17

Posted on Mar 28, 2025 10:19 AM

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Mar 28, 2025 10:26 AM in response to MazvitaSamantha

In most cases subscription are not refunded, but you can try here:

Request a refund for apps or content that you bought from Apple - Apple Support


In order to start a subscription, it requires you to double click the side button with the amount showing on the screen, followed by authorizations with FaceID/Passcode. For a free trial, you will see the trial period and subscription, along with the message that you must cancel the free trial at least 24 hours before the trial ends to avoid the subscription charge. It would be difficult to say that the action was done by accident.

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How to request a refund for an unintended Apple subscription payment?

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