macOS 15.4 update failed on external disk

I've got a maybe somewhat odd setup here. MacBook Pro M2 Max with macOS Sequoia 15.4 running on the internal SSD (APFS, encrypted). In addition I have an external NVMe SSD (Samsung T7) where I've also installed macOS Sequoia to be used as StartUp-Disk if need be. With that setup I keep my private and my corporate macOS installations physically separated. "Just" using the same MacBook Pro to run them.


Now I tried to apply the latest update from macOS 15.3 to 15.4 on my external SSD. The update shows, the external disk is set as StartUp Disk and the update process starts. It looks like it does the update with multiple reboots and all. But after it's finished and log in to the macOS it still shows the update 15.4 as available. There were no apparent errors during the update process. But I noticed that wen I log in after the update the system complains that it was improperly shut down and whether it should report that.


Any idea how to debug this? The update worked just fine on the internal SSD without any issue.


MacBook Pro 14″, macOS 15.4

Posted on Apr 1, 2025 5:54 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Apr 2, 2025 11:53 PM

Just tried it again and it fails. After startup I get the message that the machine was shut down unexpectedly. Saw the following error message in the details that are going to be send to Apple:


panic(cpu 8 caller 0xfffffe001bfbad28): /AppleInternal/Library/BuildRoots/17229e79-0523-11f0-a80c-fe9e33ca05fa/Library/Caches/com.apple.xbs/Sources/apfs/kext/apfs_filter.cpp:1713 Assertion failed: !(cpOffset % CRYPTO_SW_BLKSIZE)
Debugger message: panic



Looks like an issue with the Installer.


I do NOT have the decryption key for my internal SSD in my keychain in the macOS booted from the external disk. This is deliberate to not have access to the Internal SSD by default. Maybe that's of an issue for the installer that one of the disks (the internal SSD) is encrypted and requires a password. Although that disk should not be touched by this update.

51 replies
Sort By: 

Apr 12, 2025 1:00 AM in response to Lookcool

Did you do anything different to get the successful install, or just perseverance?


Latest update from my end is that I have now installed 14.7.5 as my work volume as recommended by a senior apple technician and am stuck using that at until the issue is resolved apple’s end.


To summarise, I have a personal volume on 15.4 which was restored via DFU since device was in a non-working state after erasing the drive to try and fix, and a work volume on 14.7.5, both on internal SSD. I tried the upgrade from 14.7.5 to 15.4 but this failed in the same way as the others had previously. Apple support have raised this with their engineering team and I’m currently waiting to hear back. The technician I was speaking to seemed to think it would be something that would need to be resolved with a 15.4.1 type patch once they have identified the root cause.


My device is a base model 14 inch M1 pro (2021)

Reply

Apr 14, 2025 8:14 AM in response to Falko Zurell

I was finally able to update my external disk to 15.4. The internal disk is FileVault enabled. The external disk did not have FileVault enabled.


I've booted into the external disk with macOS 15.3.2 running. On the command line I've invoked the software update with the following command:


sudo softwareupdate -a --fetch-full-installer --full-installer-version 15.4 --launch-installer -R

Let this thing run through and it updated the external disk just fine this time. I think specifying the version of the installer and using the full installer might have made the difference.



Also found this explanation of the Apple Secure boot approach on Apple Silicon Macs which might give a hint at the root of the issues: https://eclecticlight.co/2023/03/15/ownership-of-apple-silicon-macs-matters-how-it-can-stop-external-bootable-disks/

Reply

Apr 2, 2025 4:22 AM in response to Falko Zurell

Afraid not, both of my volumes are normal APFS. I've also since tried reinstalling macOS again using the recovery mode and a USB recovery drive, while creating a new volume for personal use without success. I've attached the error log output that I am receiving when it reboots automatically into my work volume after the failed install.


It looks like something is causing a kernel panic during the initial setup after reboot. I've reported it to apple using the built in prompt.


Reply

Apr 2, 2025 12:32 AM in response to crazyl999

just out of curiosity... is your personal volume using a case-sensitive filesystem? Because I just recalled that this is the one major difference I have. My internal SSD is just normal APFS, not case sensitive. The external SSD is APFS with case-sensitive filesystem. Dunno if that could be the issue.

Reply

Apr 2, 2025 8:17 AM in response to Falko Zurell

Ditto, it didn’t work for me either. I’ve now gone the nuclear route of wiping the entire drive as I have time machine backups of everything, and would like to get my personal volume fixed. Prior to this I tried a first aid repair via disk utility in the recovery menu as recommended elsewhere but I still am unable to install macOS, either from recovery or USB.


I’ve just had a phone call with apple support who directed me to try wiping the device via the password recovery assistant, and I am currently a reinstallation from recovery which will hopefully be more successful!

Reply

Apr 3, 2025 1:42 AM in response to crazyl999

Hi,

I have similar problem on my 14" MacBook Pro M1 Max 2021...

Error message with "panic" message after upgrade to latest Sequoia. So I decided to do full recovery to only available Sequoia.

Recovery started normally, restarts automatically and after reboot it displays dialog to select startup drive. When I select Macintosh HD it says that system must be reinstalled.

I tried erase disk, erase Mac, installation on external SSD with the same result.


Apple support told me that only solution is diagnostic on service center. But I don't think my HW is faulty. It worked fine until latest Sequoia update.


Do anybody make any progress with this issue please? Do you have any information from Apple about it. Do they some inquiries regarding this behaviour?


Thanks

Reply

macOS 15.4 update failed on external disk

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.