Unable to install macOS Sequoia update 15.4 on my MacBook Pro

Experiencing an issue with installing the macOS Sequoia 15.4 (24E248) software update. Chip: Apple M1 Pro.

The internet connection and power are stable, and I have rebooted the system multiple times, but the issue persists.

Tried updating both via the GUI and CLI:


CLI: Prompts for a password, then exits without any error, even when using the --verbose flag.


GUI: Asks for authentication twice, then returns an error without providing any additional details.



[Re-Titled By Moderator]

MacBook Pro (2021)

Posted on Apr 2, 2025 2:29 AM

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Posted on Apr 6, 2025 1:20 AM

after erase i cannot install Sequoia 15.4 on my macbook air m1, after installing and restarting the notebook says „the version of macOS on the selected disk needs to be reinstalled“

this happen over and over again

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Apr 6, 2025 1:20 AM in response to KirillRP

after erase i cannot install Sequoia 15.4 on my macbook air m1, after installing and restarting the notebook says „the version of macOS on the selected disk needs to be reinstalled“

this happen over and over again

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Apr 3, 2025 1:53 PM in response to KirillRP

Dreadful experience here:

Facing the same issue and it completely damaged my system .


I had the same message as OP posted, and at some point my laptop was able to restart , proceeded with the update but failed.

At this Point, I was unable to start the laptop anymore, I was stuck in a boot loop forever.

  • I tried recovery mode to run some diagnose and fix but amongst all the options available Only Reinstall Sonoma was possible.
  • My current Volume was marked as "unable to downgrade", so I had to create a new disk and install Sonoma there.
  • For 24 hours, now I have been installing Sonoma, upgrading to Sequoia 15.3.2 and moving ALL my Data over ! Stressful and losing time unable to work !
  • At this point , I have 2 systems running 15.3.2, only one is bootable though.
  • The new OS is still proposing to update every once in a while but unable to upgrade to 15.4 .
  • I WILL NOT risk to update it before Apple fix it for sure.
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Apr 5, 2025 12:08 PM in response to KirillRP

Same problem here.


M1 mac mini running 14.7.5.

The only mildly unusual things this mac mini are that (1) it's using an Apple brand USBC to VGA adapter plugged into a KVM switch connected to a VGA monitor, and (2) and I'm screen sharing using ARD.


Try using Software Update

Update to 15.4 using the Software Update Control panel: fails with a kernel panic, reboots back in 14.7.5.

Repeated: happened again.



Try with Full Installer

  • Downloaded the full "Install macOS Sequoia" installer app (15GB) by going to the Mac App Store, searching for Sequoia, and clicking the "Get" button to download it. (I downloaded on another mac (M4), then copied the file over to the ~/Downloads folder using ARD, then moved it to /Applications)
  • Launch the full installer app: the installer runs, asks to Restart, then reboots. Progress bar comes up saying "about 11 minutes", then 5 minutes, then 3 minutes.
  • End result: it reboots back in 14.7.5 with another kernel panic:





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Apr 4, 2025 3:13 PM in response to nicolas_h

This is precisely the problem I'm having. Earlier this year an iOS update did the same thing to my iPhone; stuck in the infinite reboot loop with no option but to wipe the system. Over 30 years using Apple products, I can't recall ever having this kind of catastrophic failure, let alone twice in six months. Sure, there were bad updates that got next-day patches, but a "you need to wipe your entire hard drive and start all over again" kind of failures just never happened.


Now I have to spend my weekend resetting and reinstalling and re-setting up the system.


This is a MacBook Pro 14" M3.

The upgrade was suggested by the system itself in Settings; I was just using the normal upgrade mechanism.

macOS 15.3.2 -> 15.4 was attempted.

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Apr 3, 2025 2:46 AM in response to KirillRP

Here is how I fixed. Maybe there is shorter path to do this.


  1. run command

`sudo softwareupdate --fetch-full-installer -a --launch-installer -R`

It will download full installer into /Applications

2. Start installer Install macOS Sequoia.app from Applications

3. selected disk and proceed to the process where progress bar appeared and estimation time showed up, wait a bit and then cancel.


I think at this point it did some cleanup.


4. Went back to the System Settings and click on Update.

Now I see message to accept terms and conditions, click agree and it starts downloading update.


From this point at goes as normal.

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Apr 3, 2025 1:52 AM in response to PRP_53

The funny thing is that if you click 'download,' MacOs shows 15.4 in the process of downloading, but I'm not sure if I want to do a full re-installation on a corporate-managed machine. Will it preserve all of my files and settings? I just wanted to update as usual, but it constantly gives me that error. I have no clue how to fix it. ( I tried literally everything.)

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Apr 7, 2025 12:41 AM in response to Edward Martz

Edward Martz wrote:

But my heart sank. All my projects and important documents weren’t backed up, and there was no way I was about to delete everything.


Always back up your data! Time Machine is an excellent facility.


See:- Back up your Mac with Time Machine – Apple Support (UK)


This applies to everyone! 😎


Just sayin'!

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Apr 11, 2025 11:47 PM in response to KirillRP

Here's the solution: update to Sequoia 15.3.2, as 15.4 looks broken, at least on the M1 arch.


Here's how you can do this:


  • Download the installer:
sudo softwareupdate --fetch-full-installer --full-installer-version 15.3.2 --launch-installer -R
  • Run the installer and wait for it to complete.
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Apr 6, 2025 10:26 PM in response to nicolas_h

I decided to end the call when the agent informed me that nothing could be done, so I took matters into my own hands and resolved backing up my files. A few hours later, I called back to speak with a different agent, who sounded more optimistic about troubleshooting, although I was still in the process of creating backups. I plan on calling again tomorrow, hoping to speak with someone more experienced who can help resolve the issue.

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Apr 3, 2025 1:23 AM in response to nickglm

I've experienced the same error yesterday and I've tried the command this morning. Here's the result


softwareupdate --fetch-full-installer --full-installer-version 15.4

Scanning for 15.4 installer
Install failed with error: An error occurred while running scripts from the package “InstallAssistant.pkg”.
Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “InstallAssistant.pkg”." UserInfo={SUErrorUpdateTitle=macOS Sequoia, NSURL=file:///Library/Updates/082-16524/InstallAssistant.pkg, PKInstallPackageIdentifier=com.apple.pkg.InstallAssistant.macOSSequoia, NSLocalizedDescription=An error occurred while running scripts from the package “InstallAssistant.pkg”., SUErrorRelatedCode=SUErrorCodeInstallFailure, NSFilePath=./postinstall.sh, SUErrorUpdateProductKey=082-16524}
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Apr 9, 2025 6:58 AM in response to KirillRP

We've been facing this at my workplace. I spent some time testing things and the one thing that actually ended up working is running the following script:

sudo softwareupdate --fetch-full-installer --full-installer-version 15.4 --launch-installer -R


Pretty much pulls the full installer for 15.4 and will download it to your Mac. It should auto launch the installer after (Don't worry it will not wipe the device). If it doesn't auto launch the installer should be in the applications folder in finder.

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Apr 11, 2025 9:10 PM in response to KirillRP

It happened to me on a 16" MacBook Pro 2021. Curiously enough, my work partition upgraded to 15.4 just fine, but my personal partition was stuck on 15.3.2. Reinstalling my computer was out of the question.




[Edited by Moderator]

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Unable to install macOS Sequoia update 15.4 on my MacBook Pro

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