Apple Pay fails when trying to use debit transactions

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Level 1

4 points

Apple Pay fails when trying to use debit transactions

Hello, I have an iPhone 14 and MasterCard and Visa cards.

The problem is that when I register for Apple Pay using push provisioning, none of my cards work in the debit function. The return is always "invalid mode".

When I register the card directly through the Apple Pay app and activate it through the bank's app, the transactions work normally.

I contacted the issuer and Apple, but we were unable to resolve the problem.

Credit transactions happen normally

Has anyone experienced this and know how to resolve it?

Thanks!

Posted on Apr 2, 2025 2:07 PM

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Answer 1

Vonweidebach Author

Level 1

4 points

Apr 2, 2025 2:30 PM in response to Jeff Donald

I can add the card through Apple Wallet and the mobile banking app.

The problem is that when I add it through the mobile banking app, debit transactions do not work, only credit transactions work.

If I add it through Apple Wallet, debit and credit transactions work normally.

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