MacBook Pickup at Apple Store - Card Refund if Order is Cancelled?

Hi everyone,

I'm planning to purchase a MacBook online with the in-store pickup option at the Apple Store located at 401 North Michigan Avenue in Chicago. The system indicates an estimated pickup date of April 21, 2025.

I chose the in-store pickup option, however, I'm not certain if I will be able to get to the store exactly on the specified date (April 21st) or shortly thereafter to collect the device. My availability around that time is uncertain.

I intend to pay for the order in advance using a credit/debit card. My main question is: If I fail to pick up the order within the timeframe designated by Apple, and the order is automatically cancelled as a result, will I receive a full refund of the amount paid back to the payment card used for the transaction? Does Apple charge any handling fees, cancellation fees, or restocking fees in such a scenario?

I'd also like to ask about a few related points that would help me plan the pickup better or understand the procedures:

1. What is the actual window for picking up an order? Is it strictly the specified date (April 21st), or does Apple typically allow customers a few extra days (e.g., 7 days) to come and collect their purchase?
2. Is it possible to change the pickup date after the order has been placed, if I realize the original date won't work for me?
3. How long does the refund process typically take to return the funds to the payment card if an order is cancelled due to non-pickup?

I would be very grateful for any information or shared experiences regarding similar situations. I want to be sure about the refund policy specifically for card payments before I place and pay for the order.

Thank you and best regards!