How do I fix my AirPods Pro 2 not staying in Hearing Aid mode?

I recently setup my new AirPod pro2s with the onboard hearing test.

all was good for about 20 minutes but in the days following, I cannot get the hearing aid function to work unless I only have one AirPod in at a time. Has anyone experienced this and if so, is there a remedy?


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Posted on Apr 7, 2025 2:48 PM

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Apr 10, 2025 5:45 PM in response to PBasil

Re: "I recently setup my new AirPod pro2s with the onboard hearing test.

all was good for about 20 minutes but in the days following, I cannot get the hearing aid function to work unless I only have one AirPod in at a time. Has anyone experienced this and if so, is there a remedy?"


Am no expert in this area, yet your post to the community deserves some reply.

The guidance in this article may be helpful:

Use the Hearing Aid feature on your AirPods Pro 2 - Apple Support

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Else: Wondering whether or not the setting for automatic ear-detection is on or off.

You could also check / change the microphone settings / left / right:


Apple support have many articles online that may be helpful:

Eg: Change settings for AirPods Pro 1 and 2 - Apple Support

says:

"Your AirPods Pro automatically stop playing audio when you take them off, and resume playback when you put them back on. You can change this setting.

  1. Wear your AirPods, and make sure they’re connected to your device.
  2. Do one of the following:
  • Mac: Choose Apple menu  > System Settings, click the name of your AirPods in the sidebar, then turn “Automatic ear detection” on or off."

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More info: Change the settings of your AirPods and AirPods Pro - Apple Support

Eg: says:

Turn Automatic Ear Detection on or off


"By default, AirPods sense when they're in your ear and receive the audio from your device. AirPods also pause and resume playback when you remove one of your AirPods, or stop playback—and won't resume—when you remove both. When you have Automatic Ear Detection on and you're not wearing your AirPods, audio plays through your device's speakers.


When you turn off Automatic Ear Detection, these features are off and all audio plays to your AirPods whether or not you're wearing them."

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Set Microphone to left, right, or automatic


"There's a microphone in each AirPod, so you can make phone calls and use Siri. By default, Microphone is set to Automatic, so that either of your AirPods can act as the microphone. If you're using only one AirPod, that AirPod will be the microphone.


You can also set Microphone to Always Left or Always Right. You can also set Microphone to Always Left or Always Right to always have either the right or the left AirPod use the microphone even if you remove it from

your ear or put it in the case."

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Available Resources:

AirPods User Guide - Apple Support


More support . info. if needed:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods....

AirPods Support - Official Apple Support

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How do I fix my AirPods Pro 2 not staying in Hearing Aid mode?

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