Good day, I was unfortunately scammed today by a person pretending to be the CEO of the company I work for , I was requested to buy iTunes vouchers and only after purchasing 2 did I realise it was a scam. The scammer did not get to claim the money on the vouchers as I deleted the WhatsApp messsges. But now I am stuck with 2 x vouchers which I will not be able to use and I want to find out about getting a refund ?
Gift Card are not refundable per Apple Policy unless your country requires it by law, but you can contact Apple Support directly and see what they can do.
click here ➜ contact Apple Support
If cash refunds are required by law
You can’t redeem or return Apple Gift Cards, App Store Gift Cards, or unused Apple Account balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, include the following information:
Gift Card are not refundable per Apple Policy unless your country requires it by law, but you can contact Apple Support directly and see what they can do.
click here ➜ contact Apple Support
If cash refunds are required by law
You can’t redeem or return Apple Gift Cards, App Store Gift Cards, or unused Apple Account balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support to request a refund. When you contact Apple, include the following information:
If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.
About Gift Card Scams - Apple Support
You may also report the scam to the FTC Complaint Assistant and to the FBI’s Internet Crime Complaint Center
refund on itunes vouchers bought in a fraud attmenot
