Why is my wife unable to log in to FaceBook on iPad?

Question

Level 1

4 points

Why is my wife unable to log in to FaceBook on iPad?

I have gone thru 3 ipads for my wife and the newest one being bought directly from Apple. Every time she has attempted to log in, she gets a message that her account has been temporarily suspended for typing too fast. This has happened on all of the ipads.

We used an Amazon Fire tablet and it logged in without any problems. Why is this going on with just the Ipads? We attempted to ask FB but, as of yet, no response. But, since this problem has only occurred with ipads i'm suspecting something else.

I noticed (on all 3 ipads) under the VPN, it only allows you to contact your school or business to use VPN. I also found out that ipads have a Mobile Device Manager installed that MAY prevent certain apps from loading or running. Could this be a possible cause?

As i stated above, the Fire tablet had no problem logging into FB, just all 3 ipads. I have returned 2 of them thinking they were defective, but, the new one right from apple does the exact thing.

Any suggestions?

[Re-Titled by Moderator]

MacBook Pro 16″, macOS 15.4

Posted on Apr 15, 2025 1:46 PM

Reply

Answer 1

Jeff Donald

Level 8

44,700 points

Apr 15, 2025 4:34 PM in response to jadetasha

Have her log into her account with the iPhone. If the same thing happens, it’s a FB issue. Usually a notice will state how much time is left on the suspension. It could be days, weeks etc. The suspension is time increases with each failed login attempt. So, do not keep failing and trying over and over to get in.

If she can get into her account on iPhone, have her try to log into her iPad. She may get a notification on the asking if she’s trying to log into her account with a new or unknown device. She may be able to get in that way.

If she can’t get in with either device her account is locked. She should have received an email about unknown devices etc. Has she looked at her emails, junk folder and spam and trash folders? They may have tried sending a text message to. Check those for instructions.

Reply

Answer 2

Apr 15, 2025 1:51 PM in response to jadetasha

The FB app for iPadOS has been a disaster for the last year or so. You're better off using a browser.

Unless you need to VPN to connect to a secure work or school server, you're better off getting rid of it. It can cause all sorts of problems and it doesn't really increase your security.

Reply

Answer 3

jadetasha Author

Level 1

4 points

Apr 15, 2025 4:49 PM in response to Jeff Donald

she was able to log into FB via Chrome, but NOT via Safari. That is why i believe there's something with the Apple OS in the ipads preventing this from working.

Reply

Answer 4

Jeff Donald

Level 8

44,700 points

Apr 15, 2025 1:58 PM in response to jadetasha

Are you saying you are using a VPN? If so, that could be a big part of the issue.

Did your wife try resetting her FB password recently? Did FB as her to reset it?

This is an FB bug that’s been around awhile. Does your wife have another device she can log into FB with, a device she’s used for FB in the past, like an iPhone?

Reply

Answer 5

jadetasha Author

Level 1

4 points

Apr 15, 2025 3:54 PM in response to Jeff Donald

not using a VPN at all. She did try resetting her password...still the same message: "account suspended for typing too fast". I've tried looking for a fix to that, but, no one seems to have one. Some say you have to wait up to 30 dfays!

Reply

Answer 6

pogster

Level 5

5,123 points

Apr 16, 2025 3:03 AM in response to jadetasha

It’s Facebook (ie Meta) that’s responsible for their apps to work on Apple devices, not Apple. If there’s a compatibility problem with iPadOS then Facebook needs to fix it.

That said it sounds like your wife is locked out for a period of time for making too many failed attempts to log in from her iPad. Why the iPad and not from other devices is Facebook’s problem to address.

Reply