I was left a MacBook Pro by a family member who passed away and unfortunately, they are still signed into the computer, and I do not know the password or email they used for the account. I am needing to reset the computer to factory settings so I can start to use it. How do I do that?
[Re-Titled by Moderator]
raegan153 wrote:
I was left a MacBook Pro by a family member who passed away and unfortunately, they are still signed into the computer, and I do not know the password or email they used for the account. I am needing to reset the computer to factory settings so I can start to use it. How do I do that?
[Re-Titled by Moderator]
You'll need to do this How to request access to a deceased family member’s Apple Account - Apple Support
How can I reset my MacBook Pro without a password?
