How do I fix a non-responsive keyboard and intermittent mouse on my iMac?

My Mac does not work at all.The key board doesn’t work and the mouse works sometimes.Any suggestions?



[Re-Titled by Moderator]

iMac 21.5″

Posted on Apr 21, 2025 11:12 AM

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Posted on Apr 21, 2025 11:20 AM

Have a look at > If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac - Apple Support


FWIW you can use most any Generic or PC keyboard and mouse, to help troubleshoot and/or replace a failed Apple keyboard or mouse.

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How do I fix a non-responsive keyboard and intermittent mouse on my iMac?

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