I’ve been having this problem ever since updating to Sequoia 15.4. I’m assuming the issue is due to my macbook being an intel core purchased in 2020. Below is the crash report. Does anyone know if the latest software update includes a fix for this? And if not what are my options to get this issue resolved? Thanks
MacBook Air 13″, macOS 15.4
Velvet724 wrote:
I’ve been having this problem ever since updating to Sequoia 15.4. I’m assuming the issue is due to my macbook being an intel core purchased in 2020. Below is the crash report. Does anyone know if the latest software update includes a fix for this? And if not what are my options to get this issue resolved? Thanks
<Crash report.log>
I would not hesitate to update to the current 15.4.1 and compare you results...
The current stable release of Sequoia including bug fixes, security updates is macOS 15.4.1
Keep your Mac up to date - Apple Support
Keep your Mac up to date - Apple Support
To trouble shoot further you can:
unplug all non-essential peripherals when testing
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
—A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
Velvet724 wrote:
I’ve been having this problem ever since updating to Sequoia 15.4. I’m assuming the issue is due to my macbook being an intel core purchased in 2020. Below is the crash report. Does anyone know if the latest software update includes a fix for this? And if not what are my options to get this issue resolved? Thanks
<Crash report.log>
I would not hesitate to update to the current 15.4.1 and compare you results...
The current stable release of Sequoia including bug fixes, security updates is macOS 15.4.1
Keep your Mac up to date - Apple Support
Keep your Mac up to date - Apple Support
To trouble shoot further you can:
unplug all non-essential peripherals when testing
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
—A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
Macbook air shutting down unexpectedly
