Can't sign in apple music in android

Issue Description:


When I try to sign in to Apple Music on Android, I encounter a problem stating that "your purchase is incomplete." As a result, I am unable to sign in.


Account & Device Information:

  • The account has an active Apple Music subscription.
  • I can sign in successfully on my iPad using the same account.
  • The Apple ID region is set to Türkiye.
  • I am currently using a Chinese network to access the internet.

Steps Already Tried (Unsuccessful):



  1. Used a VPN to simulate network conditions — Failed.
  2. Restarted my Android phone — Failed.
  3. Reinstalled the Apple Music app — Failed.

Request:


I would really appreciate it if you could help me resolve this issue so I can use Apple Music on my Android device.


Thank you!


Posted on Jun 19, 2025 5:37 AM

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Can't sign in apple music in android

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