I recently got issued a new debit card by my bank when i tried to add it I got the message card not added
I was told to clear of all my cards but then I was unable to re add any off them on my iPhone 16 but I can add them to my iPad and Apple Watch
i have wiped my phone 3 times and still no luck
anyone help
[Re-Titled by Moderator]
Here’s what I think might be happening. The deleted software triggered a fraud alert with the Payment Network Operator (Visa, Mastercard, American Express etc.). If not a fraud alert, some other security alert. The bank may or may not be aware of the block from the PNO.
Reinstalling the software does not change what the PNO detected. The bank’s support team might be able to get the block lifted, but banks rarely do this, in my experience.
Have you tried resetting all settings? Are you using a VPN?
Here’s what I think might be happening. The deleted software triggered a fraud alert with the Payment Network Operator (Visa, Mastercard, American Express etc.). If not a fraud alert, some other security alert. The bank may or may not be aware of the block from the PNO.
Reinstalling the software does not change what the PNO detected. The bank’s support team might be able to get the block lifted, but banks rarely do this, in my experience.
Have you tried resetting all settings? Are you using a VPN?
What’s the exact error message you receive when trying to add a card?
PS, it’s not permitted to discuss certain things here. It’s a violation of the terms and conditions you agreed to for these communities and the software you used and deleted. That’s why the moderators removed the reference. Sorry.
No vpn being used and I wiped my 3 times also tried it on a freshly wiped phone but with a spare account sill on my iPhone 16 pro and still won’t let me
if the card had triggered something why has it let me add it to my iPad and Apple Watch
Who told you to remove all your cards?
Which iPhone 16 model?
What version iOS are you using?
apple Support told me to remove them
it’s a 16 pro
[Edited by Moderator]
Card not added
contact your card issuer for more support
I’ve contacted both my card suppliers the say there’s no problem at there end
Each device is evaluated independently for fraud. Each device has a different OS. Did you install the alternative OS on those as well?
Unable to re-add cards on my iPhone 16 Pro Apple Pay
