New text phishing scam

I got the following text today:

Unverified Apple Pay Usage,


We noticed some unusual activity on your Apple ID (Case ID: 6491********)  account  and want to ensure your information remains safe.


Details of the activity:


    Transaction: $215.45 at "Electronic Hub USA"


    Date/Time: July 22, 2025, at 10:47 AM (PST)


    Device: iPhone 14 Pro, used in San Diego, CA


If you recognize this transaction, no action is needed.



If this activity is familiar, no action is required, and the transaction will proceed within 24 hours. If not, contact Apple Support immediately at +1-877-415-**** for assistance.


Need Assistance?


Apple Support:+1-877-415-****


Billing Help: getsupport.apple.com



Thank you for helping keep your account secure.


Stay secure,


Apple Security Division


pretty sure it’s a scam as that’s not my ID and I don’t see that in my transactions. Just wanted to let people out there know! That’s also not an apple support number according to Google.


[Edited by Moderator]


iPhone SE, iOS 18

Posted on Jul 22, 2025 9:22 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2025 9:30 AM

Yep, just another scam. Simply NEVER call a number or click a link in any message/email and you will not fall victim to any scam such as this. Treat any message/email as information only and there is always a way to verify using your known information about any company. For example, with this one all that would need to be done is to contact Apple using the known contact information and they would have confirmed it is a scam.

Contact Apple Support - Apple Support


With this one, that is not even necessary as Apple never sends any such text.


Also, never post a phone number with any of these scams. Google scrapes website data and the next thing you know, you could see Google AI telling users to use that number if they receive the scam. That is how people have fallen victim to the fake tech support numbers sometimes given out in Google search results.

3 replies
Question marked as Top-ranking reply

Jul 22, 2025 9:30 AM in response to 2dogsanddirt

Yep, just another scam. Simply NEVER call a number or click a link in any message/email and you will not fall victim to any scam such as this. Treat any message/email as information only and there is always a way to verify using your known information about any company. For example, with this one all that would need to be done is to contact Apple using the known contact information and they would have confirmed it is a scam.

Contact Apple Support - Apple Support


With this one, that is not even necessary as Apple never sends any such text.


Also, never post a phone number with any of these scams. Google scrapes website data and the next thing you know, you could see Google AI telling users to use that number if they receive the scam. That is how people have fallen victim to the fake tech support numbers sometimes given out in Google search results.

Jul 22, 2025 9:43 AM in response to 2dogsanddirt

Red Flag: 🚩
Apple ID has been transitioned to Apple Account months ago.


Good job in detecting a scam, 2dogsanddirt. 👍🏼


Some key points in a scam:

  1. The messages never mentioned you by name (they don’t know it).
  2. Suspicious accusations (claiming you have made a purchase using Pay when they have no physical access to your device).
  3. Threatens the transaction will proceed or other urgent excuse in an attempt to get a reaction. (Transactions happen immediately between your account and your bank).
  4. Never click an unsolicited link or call a phone number they provide. This directs you to a scammer who is (most likely) working in an organized scam call center in another country.


That’s all the evidence you need to block, report and delete the message.


In closing:
If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com. 


Learn how to ⇢ Recognize and avoid phishing messages, phony support calls, and other scams.


Good luck! 👋🏼😉

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New text phishing scam

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.