Text msg scam re: Unknown Apple Pay request

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Level 1

4 points

Text msg scam re: Unknown Apple Pay request

I received this text and after calling the number I’m nearly certain it is a scam. They wanted to send me a link to click on to “reset my Apple ID to make sure no further charges were made.” Beware!!

[Unknown Apple Pay Request]

We noticed a recent attempt to access your Apple ID (Case ID: 1003648****) and initiate an Apple Pay charge of $842.75 from a location in Orlando, FL. This activity does not match your usual sign-in pattern and has been automatically flagged for review. For your protection, the transaction has been paused and Apple Pay has been temporarily locked while we verify this request.

If you authorized this activity, no further steps are needed — the payment will be processed within 24 hours. If this is unfamiliar, please contact Apple Support at (805) 3XX-XXXX to prevent unauthorized access.

Apple Support: 1-805-3XX-XXXX

Billing Concerns: g********apple.com/

We appreciate your attention to this matter. Your trust and account safety remain our top priorities.

Stay secure,

Apple Security Team

[Edited by Moderator]

iPhone 15, iOS 18

Posted on Jul 29, 2025 12:07 PM

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Answer 1

Top-ranking reply

Mac Jim ID

Level 9

60,584 points

Jul 29, 2025 12:22 PM in response to monty183

Yep, that is another well known scam reported here many times with varying phone numbers and charge amounts. For any such email/message, the solution is the same to not call a number or click a link and provide ANY personal information. With that single rule, you will not find yourself a victim of a phishing attempt. Treat any email/message as information only and always use known contact information for a company, not one provided in the message.

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Answer 2

Jeff Donald

Level 8

44,754 points

Jul 29, 2025 12:26 PM in response to monty183

That’s a phishing attempt from scammers it literally been reported 100’s of times if not 1000’s.

Apple would never contact you. Your bank (issuer of card) would contract you. Banks do the exact opposite of the message you received. If they suspect fraud the transaction is stopped immediately. You have to call to verify the transaction, not call to stop the transaction.

Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through our official support channels.”

”To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.”

You can report phishing at these links and most importantly your local law enforcement.

Learn about how not to be a victim of Social Engineering.

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

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