Unable to accept Terms & Conditions on my MacBook Air screen during set up

Hi,

I’m setting up a MacBook Air (2019), but I’m stuck on the Terms & Conditions screen—the “Agree” button is not activating.

I’ve already tried scrolling through all the documents and clicking around the screen, but nothing works.

Is there a way to fix this or bypass the issue?


Thanks in advance!


[Re-Titled by Moderator]

Original Title: MacBook Air 2019 SetUp





Posted on Aug 4, 2025 12:08 AM

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Question marked as Top-ranking reply

Posted on Aug 11, 2025 5:37 PM

Try setting up from scratch, but on the screen previous (or maybe two screens - sometimes depends on the OS version) where you log into your Apple ID - don't. Choose to skip it until later. There is a good chance you will be able to accept the T&C, set your computer account details and password, and get to the desktop.


Then you can log into AppleID from Settings.

2 replies
Question marked as Top-ranking reply

Aug 11, 2025 5:37 PM in response to Mariam_J

Try setting up from scratch, but on the screen previous (or maybe two screens - sometimes depends on the OS version) where you log into your Apple ID - don't. Choose to skip it until later. There is a good chance you will be able to accept the T&C, set your computer account details and password, and get to the desktop.


Then you can log into AppleID from Settings.

Aug 10, 2025 9:47 PM in response to Mariam_J

Seems only those with up-to-date OS versions can accept the iCloud terms and conditions.

See: If you can't accept iCloud Terms and Conditions - Apple Support


Apple seems to have already allowed those with earlier versions to continue on using iCloud without agreeing to the T&C.

System requirements for iCloud - Apple Support


Else: If needed: You can contact iCloud Support:

(There is a "Get Support" link (online chat, phone, eMail etc) at the bottom of their webpage (link below):

iCloud - Official Apple Support

or

There's a web-form for Feedback - iCloud - Apple

Feedback - iCloud - Apple

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Unable to accept Terms & Conditions on my MacBook Air screen during set up

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