Unverified Apple Pay charge and suspicious activity on Apple Account

checking if this is legitimate- recvd by text


Unverified Apple Pay Usage




Your Apple ID (Case ID: 2*********4) has triggered a security warning. A pending $387.99 charge at "APPLE STORE – Orlando, FL" was detected via Apple Pay Pre-Authorization. Additionally, multiple unauthorized sign-in attempts and Apple Pay setup requests from unknown devices have been flagged. These actions are temporarily blocked, and the charge is under investigation.




If this activity is familiar, no action is required, and the transaction will proceed within 24 hours. If not, contact Apple Support immediately at 1-8*********7 for assistance.




Need Assistance?




Apple Support: 1-8**********7


Billing Help: https://getsupport.apple.com/




Responding quickly can help prevent further issues.




Stay secure,


Apple Security Division



[Edited by Moderator]

Original Title: Security Alert

iPhone 15 Pro Max, iOS 18

Posted on Aug 27, 2025 9:49 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 27, 2025 10:04 AM

That’s a phishing attempt from scammers and its literally been reported 100’s of times if not 1000’s. 


Apple would never contact you. Your bank (issuer of card) would contract you. Banks do the exact opposite of the message you received. If they suspect fraud the transaction is stopped immediately. You have to call to verify the transaction, not call to stop the transaction. 


“Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through our official support channels.”


”To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.”


You can report phishing at these links and most importantly your local law enforcement.



Learn about how not to be a victim of Social Engineering.


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

2 replies
Question marked as Top-ranking reply

Aug 27, 2025 10:04 AM in response to lylette144

That’s a phishing attempt from scammers and its literally been reported 100’s of times if not 1000’s. 


Apple would never contact you. Your bank (issuer of card) would contract you. Banks do the exact opposite of the message you received. If they suspect fraud the transaction is stopped immediately. You have to call to verify the transaction, not call to stop the transaction. 


“Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through our official support channels.”


”To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.”


You can report phishing at these links and most importantly your local law enforcement.



Learn about how not to be a victim of Social Engineering.


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unverified Apple Pay charge and suspicious activity on Apple Account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.