ipad and iphone cannot get calendar information after changing account password

Question

ipad and iphone cannot get calendar information after changing account password

Due to the encouragement to update my password on my iPhone or iPad, I updated my account password, and now neither my iPad nor iPhone will show my calendar details.

With my new password, I can log into iCloud, and see the calendar details without issue.

I have tried resetting my password without success, and I cannot access the calendar with any password I have set.

I also have my iCloud calendar on Thunderbird, and since the change of password, that won't access my calendar, even with the new password.

I cannot find any solution online - so far, and would be most grateful for guidance to allow me access to my calendars again.

Many thanks,

Posted on Sep 21, 2025 10:43 AM

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Answer 1

Sep 22, 2025 3:47 AM in response to AppleNewbie47

In addition, I realised that at the same time as this password change, some email accounts that were working using the iPad/ iPhone email client now ask for a password, and when the correct password is provided, it is rejected!

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Answer 2

Sep 22, 2025 5:19 AM in response to AppleNewbie47

Re: “… Due to the encouragement to update my password on my iPhone or iPad … “

From whom and exactly how was this “encouragement” provided …

… and did it possibly include a link which you followed to make the change ?

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Answer 3

Sep 22, 2025 12:05 PM in response to Chattanoogan

Many thanks @Chattanoogan - a good suggestion, but it was Apple suggesting I change the password - but no link - it was my change, through Apple's mechanism, not via another site.

I am puzzled as to how I can access iCloud OK, and via an app on my laptop, I can access (effectively) iCloud data, but it is the calendar on the iPhone, iPad and Thunderbird (and a couple of email accounts on the iPad and iPhone!).

I am really puzzled!

Many thanks,

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Answer 4

Sep 28, 2025 12:12 AM in response to AppleNewbie47

Just an update - after weeks of trying such things as powering off devices, and powering them on again; researching online, ... nothing worked, and then after weeks with no calendars and weeks with no efforts to resolve it, one day, they reappeared! No idea!

Maybe an issue at a server level?

Anyway, it has resolved itself, which I am pleased about, if still puzzled!

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Answer 5

Sep 28, 2025 4:52 AM in response to AppleNewbie47

Curious … but I know that you’re glad that it’s sorted.

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