Cracked and black MacBook screen

Question

Level 1

4 points

Opened computer screen to it being cracked and black

[Re-Titled by Moderator]

Original Title: Broken Macbook Screen

MacBook Air 13″, macOS 14.5

Posted on Oct 8, 2025 7:29 AM

Reply

Answer 1

Top-ranking reply

Level 9

60,125 points

I recommend service.

Service Checklist:

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status. 🔧

Good luck! 👋🏼😉

Reply

Answer 2

Level 10

224,880 points

Bummer.

Make an appointment at the Genius Bar of your local Apple Store or take it to your local authorized service provider.

They will examine it and explain your options.

Reply