Apple App Store requires but won't accept my Google password

I'm trying to "get" the Starz app on my ipad...it says the app offers in-app purchases and wants my google password but won't accept it. I tried changing my password (which works where else), but Apple Store still won't accept it.

iPad Air (3rd generation)

Posted on Oct 13, 2025 2:37 PM

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Question marked as Top-ranking reply

Posted on Oct 13, 2025 2:45 PM

The App Store won't ask for your Google Password at all for any reason. Apple and Google are separate companies and one does not have access to the accounts of the other to be requesting passwords for it.


The Starz app may ask for your Google password only if you are using your Google account for the subscription to it.


What exactly is asking for the password? Are you sure it wants your Google account password it's asking for?


Are you using your gmail email as your Apple Account? In that case, it may be asking for your Apple Account password not Google, and while they can be the same password if you set it up that way, they are not tied or linked together in any way.

1 reply
Question marked as Top-ranking reply

Oct 13, 2025 2:45 PM in response to YouKnowTheThing

The App Store won't ask for your Google Password at all for any reason. Apple and Google are separate companies and one does not have access to the accounts of the other to be requesting passwords for it.


The Starz app may ask for your Google password only if you are using your Google account for the subscription to it.


What exactly is asking for the password? Are you sure it wants your Google account password it's asking for?


Are you using your gmail email as your Apple Account? In that case, it may be asking for your Apple Account password not Google, and while they can be the same password if you set it up that way, they are not tied or linked together in any way.

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Apple App Store requires but won't accept my Google password

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