Unable to connect to App Store on my iPhone

my new iPhone couldn’t set up App Store. It show only Cannot Connect


I can't seem to find the reason why. I've tried everything that has been suggested online:



  • My device is connected to the net & working beautifully; I don't have a VPN / 3rd Part Security. Wifi has been used.
  • I changed another WiFi network but the error doesn’t change.


  • Software being used in iPhone 17 pro max
  • Date + Time are set correctly; tried both, automatically set


I am not too sure what else to . I have done network reset also


Any help with this would be greatly appreciated. Thank you in advance!



[Re-Titled by Moderator]

Original Title: Hello


Posted on Oct 20, 2025 5:53 PM

Reply
1 reply

Oct 20, 2025 6:56 PM in response to kanchi145

Here are a variety of resources (yes, I know you have crossed off some of them) helping with connectivity issues:


Restart your equipment and/or sign out and back in again, and try again.


If you can't connect to the App Store, iTunes Store, or other Apple services, read this support article --> If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support


Here's a related article about what to do if you can't connect or sign in to iCloud --> If you can't connect or sign in to iCloud - Apple Support


If your iPhone or iPad won’t connect to a Wi-Fi network, or if you have related connectivity issues, read this support article --> If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support

Here's a case where using a VPN prevented sign-in --> AppStore - Apple Community


If none of the resources provide a solution, contact Apple for assistance:


For support, click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple Support - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to connect to App Store on my iPhone

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