rekening

Ik heb op 16/10/2025 per ongeluk een abonnement opgestart en onmiddellijk daarna terug afgesloten. Er is 49,99€ van mijn rekening gedaan. Ik heb dit direct terug ongedaan gemaakt, nu wil ik mijn centen terug, deze zijn tot op heden nog niet terug gestort. Kan hiervoor gezorgd worden?


Referenties:

49,99€

16/10/2025

2510************

Apple services Hollyhill

ik hoop hiervan zo snel mogelijk te horen!!

groetjes Britt

[Edited by Moderator]

iPhone 16e, iOS 26

Posted on Oct 22, 2025 2:37 AM

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Question marked as Top-ranking reply

Posted on Oct 23, 2025 8:20 PM

Read this article to learn how to request a refund for apps or content that you bought from Apple --> Request a refund for apps or content that you bought from Apple - Apple Support


This support article explains how to check the status of a refund for apps or content that you bought from Apple, and how long it takes to receive a refund if you are granted one --> Check the status of a refund for apps or content that you bought from Apple - Apple Support

After you request a refund you'll receive a status update by email within 48 hours. IF your refund is approved (with a few exceptions, Apple does not automatically grant refunds), the funds are applied to the same payment method that you used to buy the item. How long it takes for a refund to appear on your account or statement depends upon the payment method used:


● Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

● Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

● Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."

Since the article specifically says "statement", which for me is the thing that arrives monthly in my mailbox, I wonder if you check your daily card transactions if you might see it earlier?


1 reply
Question marked as Top-ranking reply

Oct 23, 2025 8:20 PM in response to smoske

Read this article to learn how to request a refund for apps or content that you bought from Apple --> Request a refund for apps or content that you bought from Apple - Apple Support


This support article explains how to check the status of a refund for apps or content that you bought from Apple, and how long it takes to receive a refund if you are granted one --> Check the status of a refund for apps or content that you bought from Apple - Apple Support

After you request a refund you'll receive a status update by email within 48 hours. IF your refund is approved (with a few exceptions, Apple does not automatically grant refunds), the funds are applied to the same payment method that you used to buy the item. How long it takes for a refund to appear on your account or statement depends upon the payment method used:


● Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

● Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

● Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."

Since the article specifically says "statement", which for me is the thing that arrives monthly in my mailbox, I wonder if you check your daily card transactions if you might see it earlier?


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rekening

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