How to factory reset iPad without Screen Time passcode or Apple ID?

My parents forgot screen time passcode and their apple id and has no way to retrieve it, disiabled forgot pascode letting me not being able to change it. Im currently trying to factory reset but without code it wont work and since im part of the family as a kid still i cant sign out or anything.




[Re-Titled by Moderator]

Original Title: Unable to reset screen time password and need to factory reser iPad. No forgot screen time in not an option.

iPad, iPadOS 18

Posted on Nov 12, 2025 9:26 PM

Reply
1 reply

Nov 13, 2025 1:41 AM in response to Aa4on

If you have proof of purchase, as explained in this article, you can contact the official Apple Support and ask them to disable the Activation Lock:

Additional Support - Activation Lock


To find out the Apple Account, have a look at this article:

If you forgot your Apple Account primary email address or phone number - Apple Support


After that, in case you need to reset the Apple Account password, follow this one:

If you forgot your Apple Account password - Apple Support



How to factory reset iPad without Screen Time passcode or Apple ID?

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