Hi all,
When trying to start the chat at the Wallet app, I keep getting this message: "iMessage needs to be enable to send this message". I have checked that iMessage is enabled. What am I missing?
Thanks!
Are you in the US and have your iPhone’s region set to US? Have you traveled recently?
This doesn’t sound like any kind of Apple Wallet app issue, the community you posted in. I’m at a loss on the issue and I am requesting the moderators move this thread to a community that might have a better understanding of the issue with the Messages app. Another alternative would be to contact Apple Support.
If you’re in the US, please call 1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.
Contact Apple for support and service - Apple Support
What device model and iOS version are you using?
Do you use a VPN or ever had VPN software or profile installed? How about antivirus or cleaner software? Do you use Focus Modes? Do you have any screen time limits set?
Jeff, thanks for your support here. See responses:
I can add that it worked before I upgraded to the 17 Pro.
Are you trying to contact Apple? Is this in regard to an Apple Card Mastercard account? Does iMessage work for texting other people?
Yes, I'm trying to contact Apple. And yes, it's about the card. And yes, the iMessage work for other people.
Good question, I should had described before: it's the iPhone 17Pro, iOS 26.1.
Yes, I'm in the US, and phone is set to US. Traveled out of the country a couple of months back.
Thanks, I'll do so.
Wallet app chat not recognizing iMessage enable.
