Problems with Amazon on Safari

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Level 1

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Problems with Amazon on Safari

I've recently developed a problem using the Amazon website on my Mac Studio when going through Safari. I'll be looking at a product on Amazon and I lose the connection, if I go previous screen it will be ok then going back it's ok for a few seconds and then drops out again. At times it flashes in and out. If I go to Amazon on Google chrome instead of Safari, it works fine. I've used Safari in the past to access Amazon with no problems but now this is every time. What changed??

Mac Studio, macOS 15.4

Posted on Dec 5, 2025 5:59 AM

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Answer 1

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jeffreythefrog

Level 6

14,064 points

Dec 5, 2025 2:10 PM in response to Louis6567

Louis6567 wrote:

What changed??

I'm not sure, but I am not having any issues shopping amazon from safari.

are you using any apps that claim to "clean up" or "speed up" or otherwise "optimize" your Mac? and / or any antivirus apps? the only thing those apps are good for is causing major issues within macOS while providing ZERO protection or benefit. you would do well to uninstall them.

if you have no such apps, i'm thinking you should download and run the free version of EtreCheck so we can see if you have some software installed that is causing your issue. make sure you give "full disk access" to etrecheck. Learn how to use it by reading Using EtreCheck. if you need help interpreting the report, you can see how to post the report here by reading How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report. and it automatically obscures sensitive things (like serial numbers) so you don't have to worry about sharing the report here.

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