Has the community experienced these Apple Music issues?

Has the community experienced these issues?


Music content previously purchased in or added/saved to Itunes library (e.g. CDs) has not been readily available in the Apple Music library in the same/original format that the music content was added/saved to Itunes library (e.g. complete albums) but has been frequently discovered to be de-aggregated in the Apple Music library.


Despite numerous phone calls to Apple Support, Apple has failed to follow-up to properly rectify inconsistent downloading of all music content on Windows laptop, Ipod Touch and successive Iphones (i.e 256GB and

512GB).


Apple has failed to provided appropriately qualified Apple consultants to oversee/ensure downloading of all music content previously purchased in or added/saved to Itunes library (e.g. CDs) to be made available

offline.


Apple has failed to follow-up to properly rectify inconsistent downloading of all music content on Windows laptop, Ipod Touch and successive Iphones (i.e 256GB and 512GB).


Given the thousands of dollars that have been spent purchasing music content in Itunes and Apple Music, have requested that Apple will provide compensation by paying for the purchase of the newest Iphone  (i.e. 512GB) 

which was purchased as a means to address the ongoing Apple Music library issues.


Apple claims that it is not responsible for any data loss.    


These issues never occurred with Ipod Classic or Itunes, but have been endemic with Apple Music, Ipod Touch and now successive Iphones.

iPhone 17 Pro, iOS 26

Posted on Dec 5, 2025 7:11 PM

Reply
1 reply

Has the community experienced these Apple Music issues?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.