Hello, I bought an iPhone in Jammu & Kashmir from a local store, but the phone is an international model and the seller did not provide me with a bill or purchase invoice. I need the bill now so I can claim warranty. How can I obtain a valid invoice or what documents can I provide to get warranty support for my device?”
[Re-Titled by Moderator]
Original Title: How to
iPhone 17 Pro Max, iOS 26
It's not likely you can get it repaired under warranty, and probably not at all even if you pay for it. Parts for a USA iPhone may not be available in other regions.
Legal - iOS Warranty Document Us - Apple - "IMPORTANT RESTRICTION FOR iPHONE, iPAD AND APPLE TV SERVICE. Apple may restrict warranty service for iPhone, iPad and Apple TV to the country where Apple or its Authorized Distributors originally sold the device."
The warranty does not outright deny warranty coverage in other countries but there are many limitations to the effect Apple almost may well be unable and/or refuse to do repairs under warranty, or even repairs at all, except in the country of purchase. You may have to negotiate in an Apple Store in person and be willing to reach a compromise with what they have available. If this is not suitable, the device would have to be sent to a friend in the country of purchase to handle any repair claims because Apple will not handle international shipping.
Did you try the check coverage page I provided? That information alone would serve as adequate information for warranty service.
Note that others may post later and tell you Apple will "not" provide warranty service. That is not what Apple says, so they are providing you with inaccurate information. Read what your warranty says and the word "may" (which is likely exactly what I quoted).
I don't think you need the bill for the warranty. If it is under warranty the coverage feature below should say that. What you should do is check if there is any kind of coverage on it.
Click here --> Find information about your warranty or AppleCare plan - Apple Support
1. Check if your device is covered by an AppleCare plan or Apple's Limited Warranty
2. See what your coverage includes
3. Check when your coverage expires
4. Get the agreement number or proof of coverage
I have never heard of an "international" model.
Did you buy this from an official, authorized Apple retailer, or from a third party reseller?
Go back to the store and get them to give you a receipt.
“My iPhone is not an Indian model, it is a Colofornia us model. If my phone ever gets damaged or needs repair, can I still get warranty service in India? If yes, what documents do you need from me?”but phone is under warranty service center want invioce but i dont have soo it
How to get a valid invoice for an international iPhone purchased in Jammu & Kashmir without a bill?
