iOS devices unable to connect to Wi-Fi

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Level 1

13 points

iOS devices unable to connect to Wi-Fi

Hi everyone,

So, we are trying to figure out why we are unable to connect to WiFi from any iOS device. We have a security cameras, refrigerator, Amazon Alexa, smart tv and even a 2020 iPad Air running the current iOS update and all connecting to WiFi without issue. We have a total of 6 iOS devises, all running the latest iOS.

The steps we have taken are as follows.

Powered down the WiFi router for one minute. Powered back up. Everything established WiFi connection except our iOS devices.
We noticed the router code keeps dropping from the configuration. However, when we manually installed all WiFi codes, the connection drops and cannot reestablish.
Uninstall VPN, cleared cache, history etc. and repeated step two.
Reset Network, repeated step two.
Turned off family sharing when we noticed the password being shared did not contain enough digits. repeated step two.
Signed out of iCloud and back in. repeated step two.
Finally called Apple Care Support without resolution.

Everything we read tells us to do most of the steps above, but nothing is working. Anyone know how to fix this?

iPad Pro, iPadOS 26

Posted on Dec 10, 2025 1:37 PM

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Answer 1

Dec 10, 2025 6:35 PM in response to MiaDitt

Did you COMPLETELY remove VPN, including the VPN Profile in Settings > General > VPN & Device Management > VPN?

Do you have MAC Filtering/Access Control enabled on your router?

Have you checked for a router firmware update?

Does the problem occur with other networks, or only your home network?

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Answer 2

TheLittles

Level 10

202,977 points

Dec 10, 2025 7:34 PM in response to MiaDitt

"iOS devices unable to connect to Wi-Fi: So, we are trying to figure out why we are unable to connect to WiFi from any iOS device. We have a security cameras, refrigerator, Amazon Alexa, smart tv and even a 2020 iPad Air running the current iOS update and all connecting to WiFi without issue. We have a total of 6 iOS devises, all running the latest iOS.[...]"

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For starters...

Log Into the Correct Network:

Is this a hidden network? IF so, you'd have to sign in, manually. The network name (SSID) would not be being broadcasted, though the signal would be seen. So, point being: You might be trying to log into the incorrect network --one by the same broadcasted name.

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