My Apple Account got locked for no reason and now I can't use my devices properly, HELP!!!!

Hey y'all, so I had been using my family member's Apple Account for many years now, and I decided about 3 days ago that why not make a new account for myself? I created my account, and everything was fine until the day after that, when I kept getting this pop-up message saying I needed to verify my apple account and sign in again. When I put in my password, it gave me an error message saying "Verification Failed An unknown error occurred". Now, I can't use iMessage on my iPad, I can't download apps on any of my devices connected with the new account I made, nor use my Apple Account for literally anything.


Now I had spoken to Apple Support yesterday about this issue, and was told my Apple Account had been "disabled", and I needed to raise a request to re-enable it online. I was given a link to a website to submit a request, and I had to wait 24 hours for an email with a status update. This morning I checked it, and guess what? The request got denied. I spoke to Apple Support again, and they told me my account is locked, they can't see why it got locked, nor why it got denied for security reasons, with the possible reasons for it getting denied being some sketchy stuff like "evidence of sending spam", "fraudulent or illegal activity", etc. Then they said that the only fix is to make a new account. Now, I didn't exactly want to drop this account, and talked to several Apple tech support people over the phone and through messages, with all of them giving me the same answer, and I reluctantly just gave in and went to settings to make a new account.


Now, I find out that my devices have "Activation Lock" on it, where I need to confirm my password and sign out of the locked account, but since the account is already locked it won't let me sign out, and the account is just stuck on all of my devices. I talk to Apple Support again, and now I have to raise ANOTHER request to take off the lock that takes a minimum of 7 days, and when reading further, requesting to remove the lock erases ALL of my data on ALL of my devices.


Now I have zero clue how to approach this, and the only thing that comes to mind is to copy all of my data onto a hard drive or something and then factory wiping my devices so I won't need to wait a week (disabling activation lock just seems to give me the same result as wiping my devices, so in my eyes, why even wait?), but I'm just seriously so over this and don't want to buy an entire hard drive just because whatever idiot at Apple that was handling the requests thought I was using my account for some sketchy stuff, and locked my account for seemingly no reason at all. Now my question is, what should I do now?


Posted on Dec 18, 2025 6:18 PM

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My Apple Account got locked for no reason and now I can't use my devices properly, HELP!!!!

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