iTunes not working

BeMyKryptonite3 wrote:

I am trying to use iTunes on my HP Pavillon Entertainment PC (runs windows 7). Every time I try to run it (12.9.4.102), it doesnt even open a window.

Try This: On your PC, hold down ALT, then press TAB to see if you can switch to an Apple iTunes window.

Go Here: Pressing ALT+TAB to Switch Between Applications - Microsoft Support

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

BeMyKryptonite3 wrote:

...my Macbook Pro doesnt accept my exterior CD drive while this laptop does. I tried uninstalling and re-installing, running on safe mode, everything.

On your MacBook Pro, Try Using this External Media Drive: MediaStation 6x Portable Blu-ray Writer with M-Disc. It READS and PLAYS CDs, DVDs, and even Blu-ray Discs. However, burning media may not an option. So, if reading and playing these media disks is all that you need to do, then this might just work for you.