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Kellygreen Author

Level 1

4 points

Payment question

How can I add a new payment method to my iTunes account after losing and cancelling an old credit card? I can't verify the old card or add a new one until it is verified. Thanks for your help

iMac 27" 5K, macOS 10.14

Posted on Jun 10, 2019 8:52 AM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Jun 10, 2019 11:14 PM

Try adding the new and removing the old one via https://appleid.apple.com/account/manage

If that also doesn't work contact iTunes Support and see if they can help you do it : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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