You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Money disappearance

Now my account has been withdrawn in the amount of 449 rubles for purchases on iTunes, which I did not commit. help return the money

Posted on Jul 12, 2019 2:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 12, 2019 11:19 PM

Does it show on your iTunes account's purchase history ? If it does, and if you claim you didn't do it, contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

If it doesn't show, and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support, contact the card issuer

2 replies
Question marked as Top-ranking reply

Jul 12, 2019 11:19 PM in response to Kotoletowa

Does it show on your iTunes account's purchase history ? If it does, and if you claim you didn't do it, contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

If it doesn't show, and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support, contact the card issuer

Money disappearance

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.