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iTunes refuses to play music files or podcasts, it just stick at 0:00. The files aren't missing and there are no permission issues with them as previously I've had no problem with itunes playing them. Updating to the latest version of iTunes didnt solve the problem and changing between direct audio and windows audio session throws up an error on relaunch and crashes.
The troubleshooter detects no issues either.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
Perhaps you missed iTunes installers link, plus the other links at the bottom of the user tip. 12.6.5.3 would be the logical choice if you want the app management and other features that were removed in 12.7.
tt2
Yeah I'm trying a complete re-install of a 2016 version of iTunes (the latest version is horrible), will see if that works.
I wouldn't go back that far. Reinstall the last version that worked for you. Anything older than 12.7.2.58 apart from 12.6.5.3 cannot interact properly with the iTunes store.
tt2
That's the last version I've used and I don't need itunes store access so long as podcast downloads work. (It's also the last non-2019 version as the 2017 installer is mac only)
Ah, I was looking at a different link, thanks.
You're welcome. 🙂
tt2
Itunes stuck at 0:00 won't play music or podcasts
